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Contact

We typically reply within 1–2 business days.

Email

For support, billing, or privacy questions, email us at support@lalimit.io.

To help us reply faster, include your account email, what you were trying to do, and what you expected to happen.

Common Topics

  • Billing & subscription: trial, PayPal, cancellation, receipts.
  • Exports: resolution, aspect ratio, quality, processing time.
  • Captions: accuracy, styling, timing, missing words.
  • Account: login, verification, access issues.

Include This Info

  • Your account email
  • Project name (if relevant)
  • Browser/device + approximate time of the issue
  • Any error message text

Self-Serve Resources

You may find quick answers in our blog (workflow tips, export settings, and caption best practices).

Visit: Blog
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